Help Center

Frequently Asked Questions

Quick answers for buyers, vendors and anyone using SuqJunub™.

For Buyers

How do I place an order?

Browse or search for a product, open the product page, review the seller details and follow the checkout process to submit your order.

How do I contact a vendor?

Product and store pages include seller contact options where available. Use them to confirm details before completing an order.

Is Cash on Delivery supported?

Yes. SuqJunub™ supports Cash on Delivery where the vendor offers it. Payment collection is handled during delivery or pickup according to the order terms.

How do reviews work?

Reviews help other buyers understand product and seller quality. Use reviews honestly and only for real marketplace experiences.

For Vendors

How do I become a vendor?

Use the Sell on SuqJunub™ flow, submit your vendor details and complete the required onboarding steps.

How are commissions calculated?

During the early marketplace growth phase, SuqJunub™ may keep commissions at 0%. Any future commission rules will be communicated clearly.

How do I receive earnings?

Vendor earnings are tracked from completed customer-confirmed orders. Settlement records are visible in the vendor dashboard.

How do I manage products?

Use the Vendor Dashboard to create, update, publish and monitor your product listings.

Still need help?

Contact support and our team will guide you.

Contact Support